Charles Orton-Jones

An OECD (Organisation for Economic Co-operation and Development) investigation into automated advisers gave the concept a big thumbs up.

How do you convince shy and embarrassed consumers to seek the advice they need? It’s a titanic challenge for the financial advice industry – and one it is currently failing.

How can Fintech companies win customers? I spend a lot of time talking to brilliant companies in the space, and I'd rank this as their #1 concern.

A survey earlier this year by the Royal Society examined our attitudes to artificial intelligence. The results revealed significant worries about trusting our new AI companions. A third said they believe the risks of machine learning outweigh the benefits, against 36 per cent who believe the risks are balanced.